Experience
With over 20 Years experience in the IT industry Pegasus Technology is one of Australia's most established I.T. service providers. This history enables our engineers to identify the issues, resolve the problems quickly, and help you avoid them in the future.
Knowledge
Pegasus Technology provides trusted advice on technology solutions that are selected from a range of competing vendors. – we pride ourself on being vendor agnostic. This means more knowledge, more experience so that as a client, you can depend on our recommendations that are based on this knowledge and our understanding of your specific needs.
People
At Pegasus Technology, we train our team to clearly explain your technical problem and the options available. We believe that our employee's communication and presentation skills are just as important as the technical skills that are required to be employed by Pegasus Technology.
Accessibility
At Pegasus Technology, Our support arrangements are flexible and can be talored to your needs. Typically, Help desk can be provided for support coverage 7 days a week, via telephone and remote support technology. Full 24 x 7 Network Support can be provided for Customers with SLA's
Commitment
- To provide rapid response as needed.
- To provide reliable and experienced technicians who fix the problems fast.
- To recommend I.T. solutions that are appropriate for your specific business requirements.
- To provide technology solutions that offer you the maximum benefit in time, costs and value to your business.
- To respond to your requirements in a professional, efficient manner.
- To communicate with you in clear, easy-to-understand language.
- To keep you updated on improvements in technology that could benefit your business.
- To provide you with information on how to use existing technology better.
