Pegasus Technology Pty. Ltd.

For end users, nothing is more fundamental to productivity than storing, accessing and printing documents. Storage and print management solutions from Novell offer an intelligent, policy-driven approach to storage management—one that slashes storage costs, assists with regulatory compliance and improves backup and recovery of critical data. In addition, our advanced print capability provides a convenient “map” of the enterprise that lets people point and click to direct print jobs to any printer on the network, without any involvement from IT .

Customer Situation The IT department of a large government agency manages more than 16,000 workstations. As with all government entities, funding is limited, and spending is closely scrutinized. Moreover, because of the need to work with other government agencies, interoperability was becoming increasingly important. Agency management also wanted to ensure that employees could gain the same secure access to services from any workstation. Bottom line: The agency needed a secure, flexible, interoperable office productivity suite that wouldn’t increase costs or compromise reliability. Making IT Work As One

The Solution The agency decided to run an open source desktop environment along with existing Microsoft Windows* workstations, using OpenOffice.org Novell Edition on both platforms to aid interoperability. A Novell Platinum PartnerSM helped implement and provide training for a system based on Novell Open Workgroup Suite. The suite is a comprehensive infrastructure and productivity solution entirely based on open standards. It includes Novell Open Enterprise Server, which gives the agency secure and reliable workgroup services based on SUSE® Linux Enterprise Server; Novell GroupWise, providing next-generation e-mail, calendaring and other personal productivity tools; Novell ZENworks®, which streamlines and automates system and resource management in the agency; SUSE Linux Enterprise Desktop, which delivers a high-performance, user-friendly desktop environment; and OpenOffice.org Novell Edition, a cost-effective office productivity suite that’s interoperable with Microsoft Office. The rollout to more than 10,000 desktops was a tremendous success. Today, the agency enjoys the flexibility and cost savings of a comprehensive infrastructure and office productivity solution based on open standards. More importantly, with open source, platform-independent software such as OpenOffice.org running equally well on Linux and Windows, the agency is closer to achieving its interoperability goals. The financial implications of choosing Novell are also significant. With 16,000 desktops, even small increases in licensing costs have a considerable financial impact. However, by moving the majority of its computers to Linux and OpenOffice.org, the agency moves much closer to independence from price increases imposed by proprietary software vendors. The agency estimates that even with the cost of maintenance included, the migration to Novell Open Workgroup Suite, including OpenOffice.org, has reduced licensing costs by 50 percent.