Pegasus Technology Pty. Ltd.

Your network is only as secure as your desktops, laptops and all the other endpoints connected to it. Threats come in many forms, from viruses and hacks to unsecured laptops and unauthorized USB devices that can snatch many gigabytes of data. Securing your endpoints is more important than ever, and keeping them updated with the latest security patches is vital. With Endpoint Management solutions from Novell, you can build the strongest possible perimeter around your valuable IT assets without compromising user productivity.

Customer Situation A rapidly growing financial firm had become unable to secure all of its desktops and laptops. The problem was magnified by its growing business and ever-expanding wide area network. More than 5,000 employees worked at branch offices. The heart of the business was its highly mobile service force: Each service representative managed customer accounts using a laptop. If a laptop connected to the home office using an unsecure wireless connection or if a laptop were stolen, the results could have been disastrous for the company in its highly competitive industry. The IT staff needed to secure all endpoints consistently and without fail, whether they were desktops at corporate headquarters or laptops in the farthest corner of a sales territory. Making IT Work As One

The Solution Novell provided the company with exactly what it needed. We delivered endpoint security and management capabilities in a single console, replacing a confusing mix of disparate tools and manual processes. The security team now has a way of enforcing security policies to comply with internal and government regulations on each managed device. End-user satisfaction has risen because pop-up messages no longer prompt users about security configuration decisions they are not trained to make. Our technologies gave IT administrators thorough control of every endpoint and its applications, ports and firewall—whether that endpoint was inside or outside the corporate firewall. All endpoints are now secure with Novell ZENworks Endpoint Security Management and Novell ZENworks Patch Management. Data is automatically encrypted, and security is determined by policy, not by user action. If a device is stolen, its data is unusable by unauthorized parties. IT administrators control external ports, removable media and devices by activating policies that constantly enforce security. When company-owned and guest devices connect to the network, they are interrogated to confirm that they meet corporate security requirements. If necessary, they are quarantined and offered a simple way to remediate the issue. Sales representatives in the field no longer lose valuable time configuring wireless cards. Wireless devices and network connections are centrally controlled, enforcing security policies automatically and transparently. With Novell, the IT staff has also drastically reduced the time it spends patching endpoints and making sure the operating systems, applications and anti-malware utilities are installed and up to date. Skilled Novell certified consultants helped the company deploy a scalable and simple method for creating, distributing, enforcing and monitoring security policies on endpoint devices. If an endpoint falls out of compliance or violates policy, IT administrators are notified, and the problem is automatically corrected.