Outsourced IT


A True IT partnership
Stop Buying Downtime – Invest in Uptime
Pegasus Technology’s Outsourced IT solution is our premium option, providing a complete IT support solution for your organisation so you can focus on your business rather than its IT.

Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it is running predictably, optimally and securely. Our Outsourced IT solution is the ideal option for an organisation like yours, an organisation that demands the utmost in network reliability and quality service.

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.

Smaller and expanding businesses opt for Outsourced IT management services because it makes business sense. It’s simply more efficient, prevents distractions from technology issues and allows more effort to be directed at revenue generating activity.

Choosing the right Outsourced IT services partner ensures you have all of the technical skills, resources and experience you need, but only when you need them.

We’ll help you get more from your network and deliver optimal services to your users. Thousands of users across Australia already rely on our consultants and helpdesk team, benefiting from scheduled on-site maintenance visits, on-demand problem solving and remote monitoring services that complement their in-house skills and resources.

We leave you to run your business while we take care of network performance, data back-ups, mobile communications links and security. When your in-house people are under pressure, we’re there to support them and to help you plan for current and future growth.

Benefits

  • Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution
  • Reduced Business Impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner
  • Reduced Network Downtime Through Proactive Maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter
  • Project Completion: A full range of skills available on demand, providing cover only when you need it

The Outsourced IT Solution from Pegasus Technology includes:

  • All Device Support for your users
  • Anywhere Support for your users
  • Essential Server Housekeeping and System Maintenance
  • 24/7 Proactive Server Monitoring
  • Automated or Manual Software Upgrades and Roll-out
  • AntiVirus Software and Management
  • Hosted AntiSpam  Solution and Management
  • Printer Connectivity & Driver Support
  • Cloud Application Support
  • Security Testing and Threat Management
  • Monthly Performance and Security Reports
  • 8am – 6pm Onsite (your office) and Remote Support

Total IT support and management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.

To find out more about how we help smaller and expanding businesses
with their IT services to
achieve better efficiency and focus on revenue generating activity

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